Review

Quick, Easy, and Painless There service department is the first ever service department that walked me around my car and showed me what was wrong with it. It is soooo much better to be brought out to the vehicle and be shown the broken part. It really makes you believe that they are doing the right things to you vehicle.

Review

I would like to thank all of the Fred Martin staff for an overall great sales experience. It was evident by the way I was treated that customer satisfaction is a priority. I would especially like to thank Eric for his assistance and expertise with making this purchase really. I will without a doubt share my pleasurable experience with family and friends.

Review

I was extremely pleased with how fast you were able to get me my key fob. I am now completely satisfied with my purchase and look forward to driving it everyday.

Review

I had a great experience leasing my Rogue today at Fred Martin. "Captain Kirk" was extremely professional and helpful as our sales associate. He made this car shopping experience stress-free and pressure free and fast.

Review

Surprisingly Good Deal! I was a little skeptical when I visited Fred Martin because it was so big, but I was pleasantly surprised! I had so many vehicles to choose from and my salesman Cody was awesome! He really listened to what I was looking for and what I could afford. I ended up buying a used Chrysler that came with free oil changes! I'll definitely tell my family and friends about the Superstore. Cody turned what I though would be an intimidating experience into a really pleasant one!

Review

I really appreciate everything and everyone involved with servicing me and my Wrangler. THANK YOU

Review

Satisfied With Fred Martin Superstore Sales Experience I recently traveled from Galion Ohio to the Fred Martin Superstore in Barberton Ohio hoping I would be able to find a car. Well, I was not disapointed. Steve assured me I would leave there with a car and he was right! He really worked with me and we finally came to terms on what would work for me. I love my 2004 Chevy Impala. Thanks Steve and Fred Martin Superstore! I would and have recommend them to family and friends.

Review

My husband and I came in and bought a car last night. I had been looking at cars on your website, filled out a form for more info and received an immediate response from Peggy. I wanted to let her supervisor/manager know that I was planning on coming in on Sunday but because of Peggy alerting me to end of the month quotas and such, came in sooner. She did an awesome job at getting us in there sooner! We are glad we came sooner rather than later :o)

Review

We were taken care of right away and the work was performed quickly. Thank you.

Review

Love our 2007 Dodge Caliber. Great price. Hope to do more business with you guys.

Review

I had a great experience at Fred Martin. They showed me many options and were patient. Once I selected my new car the transaction was quick and easy.

Review

Joanne is the nicest and has a lot of patience. She Rocks!

Review

2010 Suzuki Grand Vitara, wife won't get out of it!!! Thanks to all, especially Randy our salesman.

Review

I have never been more satisfied with a dealership. I wish I lived closer.

Review

It was such a pleasure working with you on buying our new car. We love it. You couldn't have picked a more perfect car to meet our needs. We consider you to be such a Blessing in our lives. Thank you again for everything you have done for us. Take care of you and your family and God Bless all of you. We look forward to purchasing our next car from you.

Review

We had sunshine, then rain, then you gave us the rainbow, We appreciate your time and caring regarding the mix up. Please forgive me if i came across unkind at all. This all followed a sudden death in our family on Saturday and i was not at my best. Again I am sorry and again thank you for all you have done. We will be back to buy another car from you next year 2012. 
Take Care and God Bless, 
David and Therese

Review

Jay was great!

Review

Thanks for your good service. 
- Paula

Review

very easy to schedule and very nice facility to wait in.

Review

Everything was clean. The staff was friendly,helpful, and greeted me each time with a handshake.

Review

beautuful facility- great people!!

Review

I have bought 6 vehicles over the years and taken one around the world. Whenever I look for another vehicle, I start and usually finish at the Fred Martin Superstore.

Review

Ive been bringing my Liberty to your dealership for regular service since I bought it new in 08. Your people 
are always courteous and professional. You have the best dealership in Ohio, bar none. I have 
recommended numerous people to your lot, and will buy my next vehicle from your dealership. Top notch people from top to bottom. Kudos to everyone who works at Fred Martin. Your staff is the best!

Review

I was impressed with the fact that if our salesperson did not know the answer to a question we asked, he did go and find the answer.

Review

Had the Mopar tonneau cover put on, it was completed promptly, and the service dept people were very
friendly. Thanks

Review

Pleasant experience, thanks so much!

Review

The service department was very kind to me. Tony even pulled my car up to the door, so that I wouldn't have to walk through the snow with my cane. I appreciated all the thoughtfulness.

Review

This was my first time but I have other scheduled service done now at Fred Martin. i think Matt is a wonderful service manager a real asset to your team! Thanks.

Review

Everyone is very courteous and friendly.

Review

I ALWAYS HAVE WORK DONE ON MY VEH AT FRED MARTIN. i am always satisfied. This past time i went on a road trip and 2 days later the engine light came on. Some sort of valve from the engine to the exhaust broke. The dealership in Macon, GA also did a great job.

Review

Rusty was great!!

Review

Thank for the great service.... see you in June for my next oil change!

Review

Please give salesman Bob a great big hug!!!! He was so kind, patient and understanding to deal with, Thank You Fred Martin!!!!

Review

I am going to start having all of my service done at your department. i was extremely pleased with the service. The best I have ever experienced. The service adviser Micheal Loucks was awesome, the first time I went to a dealer to get a vehicle fixed and I didn't get screwed. Thanks.

Review

Fantastic job. You do excellent work, the building is beautiful, everyone was friendly. Rusty was very helpful.

Review

We purchased another vehicle from the Fred Martin auto group. Our salesman (Lonnie) and your finance person (Shannon) were remarkable and made our day an exciting one. We will highly recommend your company to our family and friends.

Review

I could not be more pleased with service received. The car starter was a huge hit. Mike in service and Eric in parts were as courteous and friendly as could be expected. Thank you!

Review

The sales man looked out for my best interest at hand and did not in any way try to sell me something I could not afford. My past experience when walking into a dealership has been on a defense. But this dealership made me feel like were a part of their family. Praise goes to Rob, salesman, and Brett, sales manager, for making sure my needs were met. Seeing the loyalty of the sales force, we as a family upgraded to a better vehicle that fitted our needs.

Review

I am writing to thank you and your excellent, courteous staff for making our Jeep purchase at your dealership an excellent experience. I wanted to personally thank Jack for his expertise in finance and for finding us that "gem" of a Jeep Grand Cherokee. Also, I'd like to recognize that Rhonda in Finance is a great asset to have on your staff. She really put an exclamation point on the end of our sale! I know the company Christmas party started that night at seven, and we didn't even leave your dealership until then, but your staff remained polite and courteous until the very end. That showed great dedication on their part. Also, thank Joe in Service for my vehicle maintenance history and Celina in Service for her persistence and patience with me! We will be back!

Review

MARK WAS VERY ACCOMODATING AND HELPFUL.I RECEIVED EXECELLENT SERVICE AT FRED MARTIN.

Review

I was extremely impressed with the care I received for my car!

Review

my first time there. waited for my car. everyone was very friendly

Review

Great Job!

Review

as always, excellent service!

Review

Joe continues to give me great service.

Review

I think that Fred Martin is the best dealership I have ever experienced and I have been to many. People are just plain friendly and helpful. I only wish that you had a Ford dealership as I am buying a Ford 250 next year. If you did, I would not go anywhere else.

Review

Tim and Bob have worked very hard to address the problems that I have had with our car, and they seem to have to corrected them. They have worked hard to change our opinion of the Fred Martins Service department from a Two Star up to a Five Star.